For the best Daycia Fashion experience, it is recommended that you sign up for a free account here. Signing up for an account is quick and easy!

If you don't want to sign up for an account at the moment, you may still shop and checkout as a guest.

To reset your password, click “Forgot password” on the sign in page. You'll be required to enter your email to receive password reset instructions. For further assistance, please contact our Customer Service Team.

Use our Size Guide to find the best size based on your measurements.

For more specific sizing information, please feel free to reach out to our Customer Service Team and we'd be happy to help you find the perfect fit!

No, you can’t. We also have plenty of fashionable swimwear and other outfits that are sold in sets here, however we are working on developing more mix and match alternatives, so stay tuned!

At Daycia Fashion, we take pride in our dedication to making sure that all of our pieces are true to size. The best way to choose the right size for you is to take your measurements according to our 'How to Measure' guide above.

In order to provide you with the best fit, we listen to customers and are constantly seeking ways in which to improve our product offerings and optimize our size chart. If you have any questions about fit or need help selecting your perfect size, please do not hesitate to contact our Customer Service Team.

 We accept the following payment methods:

Visa

MasterCard

Discover

American Express

Diners

JCB

Note: Some payment modes are only available in select currencies.

PIN debit cards with the Visa or MasterCard logo

Debit cards with the Visa or MasterCard logo 

- Google Pay

- Amex Cards

To ensure your order is not declined when placing a new order we suggest the following:

Check the card details on your Daycia Fashion account to make sure the information is correct, e.g. the expiration date or balance in your account.

Make sure you enter the security code correctly - that's the three-digit number on the back of your card. Your credit or debit card company may have declined your payment. If this is the case, you will have to discuss directly with the issuing card company to find out why as we have no access to this information.

As an alternate solution, you can try paying with a different card.

If you've tried the options above and are still having problems, contact our Customer Service Team with as many details as you can about the issue - including any error messages you receive, and we'll try to resolve it as soon as we can.

If you are experiencing error messages when making a payment, please make sure you've entered all of your card information correctly. If you continue to receive the payment error message, you will need to contact your bank or card issuer.

Depending on where you are ordering from, you may incur an 2-3% international transaction fee by your bank. This charge comes directly from your bank and is outside of our control. Additionally, depending on where your order is shipped, that particular jurisdiction may require a tax to be charged. 

Daycia Fashion takes your online shopping experience and security very seriously. Each and every order is processed through a secure checkout system, and we are certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. We're always investing resources into the latest online security protection, so rest assured, you can shop safely and securely with us!

At this time, only one promotion (coupons, free shipping vouchers, promo codes) can be applied per order.

 If your coupon isn't working, please feel free to contact our Customer Service Team for assistance. Please keep in mind:

Only one coupon code can be used per order.

Conditions of each promotion vary, so make sure you check the details provided when you receive any codes. Codes may only be valid for certain items and the majority of codes will have an expiration date or a limited amount. You should be able to find the conditions in the same place you found the code whether it be through an email or on our website.

Some codes will only work for designated people. If you've received the code in an email from Daycia Fashion, then the code may only be eligible for use with that particular email address. Please make sure you are completing the purchase using the same email address that the code was sent to.

You may cancel/change your order before it is shipped. Once your order has been shipped, you will receive a shipping information via email. In this case, you may simply return any unwanted items by following our Shipping and Return Instructions after you receive it within 30 days upon delivery.

If your order contains “pre-sale” marked items, that means that the item is sold out and will take days to get restocked. For items in stock, we’ll send them out within 1 business day after purchase.

Sign up for our email newsletter and keep an eye out on our homepage as we are always featuring amazing campaigns, some of which do offer coupon codes. You can also check our website for latest deals!

To use a coupon code or a gift card, enter it into the "Gift card or coupon" field during checkout and click the “Apply” button.


Please note that each code can only be used once. Discounts cannot be combined with other promotions.

You can log into your account on our website to view your order history. You can also review order information in the confirmation email that was sent to you at the time of purchase.

For further assistance, feel free to reach out to our Customer Service Team.

Customs taxes vary by country and will be charged according to the jurisdictional law, custom or policy. If you are required to pay a customs fee, please contact our Customer Service Team for further assistance.

If your payment was declined, then you'll need to double check your payment information and place your order again. We aren't able to reinstate an order once the payment has been declined.

If you require additional assistance, you may contact our Customer Service Team. Please include as many details as you can about the issue (including any error messages you receive), and we'll try to resolve it as soon as possible.

One size means that the item only comes in one size and is made to fit a range of sizes. When in doubt, feel free to contact our Customer Service Team for assistance with locating the perfect fit for you!

You can click here to view Daycia Fashion’s Shipping and Return policy. Please note that the shipping fee is determined by the order value after any discounts have been applied.

Please allow 1 business day to process in addition to the shipping times. For more information of shipping times, please click here.

If you didn’t receive your package within the time frame of the shipping method you selected, please feel free to contact our Customer Service Team. We will be more than happy to help! For more information of shipping time, please click here.

Please note that once your order has been shipped and is in transit, we will not be able to update the shipping address. If the original address is a valid address, the parcel will be delivered there. You can contact your local post office when it arrives there to see if they are still able to forward the package or redirect it for you. If the original address is invalid, your package will be undeliverable and returned to our warehouse. You can contact our Customer Service Team with the order number. We'll be more than happy to help!

Note that we are only able to deliver to P.O. Boxes via expedited shipping, NOT express shipping. Please make sure to enter a physical address to avoid any issues with your shipment.

If you have an account set up with us, you can login and click 'Track' to see your order tracking details.
If you purchased as a guest, then you can view your tracking information here.

Please verify that all of your shipping details were correct. If you find that your details were filled out incorrectly or need further help, please contact our Customer Service Team with the order number and we will be happy to assist you.

Due to Covid-19 restrictions, and for sanitary reasons, swimwear, beach blankets, sunglasses, jewelries, hair accessories and items marked as flash sale, final sale & special sale are not eligible for returns or exchanges unless a quality issue exists.

Unfortunately No, pre-sale items are not refundable. You are able to obtain credit for equivalent value on another item in our store.

If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link on our website or by contacting our Customer Service Team.

Please note that purchases made with coupons cannot be returned or exchanged. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. If you need more help, feel free to contact our Customer Service Team.

We take pride in the quality of our products, and if it is anything less than great, we want to correct it.
On the chance you received a damaged or defective item, please contact us and we'll try to address the matter for you as soon as possible.

Please make sure to include the following information below:
1) Your order number;
2) The Product name or SKU number/Product code (you can find this in your confirmation email); and
3) Describe the damage/defects and provide clear photos.

We always want to ensure that you receive the item you selected. If we made a mistake and sent the wrong item, don't worry - we'll make it right! If you have received the wrong item, please get in touch with us and we'll try address the matter for you as soon as possible.

Please make sure to include the information below:
1) Your order number;
2) The Product name or SKU number/Product code (you can find this in your confirmation email); and
3) Describe the damage/defects and provide clear photos.

1) To get your orders to you as fast as possible, some orders may arrive in separate packages. Check your confirmation email to see if your order will arrive in multiple packages.
2) If you have not received your entire order by the expected delivery date, please contact our Customer Service Team so we can investigate this for you as quickly as possible.

Yes! We're happy to help you exchange your item for the correct size within 30 days of the delivery date.

1) Please contact us via live chat or by way of email to request an exchange. We will send you exchange instructions within 24 hours.
2) Once we reply to your request, you will receive exchange options. You will be required to reply with your selected exchange option in order to proceed.
3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us.
4) When we receive your package, we will process your exchange credit as soon as possible.

* Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost.

Currently we are unable to offer a free returns service.

Please note the return label is only valid for 21 days after the approval of our Customer Service Team.
The charge of return label increases according to the number of items you return/exchange. You may contact our Customer Service Team for more information.

Once you submit your request for return, we will send you the return address. Please ONLY ship it to the return address that we provide to you and not to the address on your original package or your return will not be received.

Unfortunately, we are an online only retailer only and do not accept return methods other than our standard return procedure. Please follow our return process so we can help you out as quickly as possible.

That's it! Once we've received your returned package, we'll take care of the rest and process your exchange credit asap.

To ensure that we can process your refund quickly, please make sure you follow the instructions closely and provide all of the required information. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund:

*If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card.

Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on the Daycia Fashion website. Please note that purchases made with coupons cannot be returned or exchanged.

For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue.

2) Return/exchange request made over 30 days’ time frame cannot be refunded.

3) Only orders purchased on the Daycia Fashion website can be returned; we cannot refund or exchange any items purchased from any third-party vendors or third party websites. Please be aware that there may be counterfeit Daycia Fashion items sold on unauthorized platforms. If you are unsure, you can clarify with our Customer Service Team to ensure you are buying a legitimate Daycia Fashion item.

4) We are unable to accept returns or exchanges on any gifted items as we are only able to refund to the original source of payment. We appreciate your understanding.

Unfortunately, we only offer return labels for US orders.

Daycia Fashion is an international company that serves many regions and countries. However, we are headquartered in the region of the Dubai in the EAU.

We offer both swimwear sets as well as separates that you can purchase individually. Please click here to view our styles that are offered in separate tops and bottoms.

Prices on the Daycia Fashion website are listed in USD. If you are shopping outside of the U.S., you can click 'Change Location' button located on our website.

We currently do not have a wishlist or Save for Later function but are working on it!

*Hand wash cold with mild detergent


*Do not bleach


*Do not iron


*Do not dry clean


*Do not tumble dry


*Hang or lay flat to dry

We feel sorry if you need to file a complaint.


If you need to get in touch with our Customer Service Team, we are always here to help and resolve your request. Our team is well trained and will ensure your request being handled accordingly.

Please follow the steps below:
- 
Use the ‘Contact Us’ button below and choose the 'Submit a ticket'. After filling in Your Name and Your email, select 'Complaint' under the 'Select Your Subject' option.

- Please provide as much information as possible (for example your order number and Daycia Fashion registered email), so our team can help you straight away.

- Upon receiving your request, our team will get back to you ASAP. This may take a little longer during rush hours.
Rest assured that we will help you solve your problem.

Use this text to answer questions in as much detail as possible for your customers.